Welcome to the UC Davis Internal Medicine Quality and Safety website. As Vice Chair for Quality and Safety for Internal Medicine, I would like to share with you an overview of our program.

Our Vision is to be regarded within the community as the Internal Medicine provider of choice for delivering the highest quality care and best customer service.  We aim to deliver the right care to the right patient at the right time and in the right location. In alignment with the UC Davis Health System Value Construct and national patient safety initiatives, we strive to eliminate preventable adverse events that cause harm to patients and to achieve the best possible patient outcomes in an efficient and expeditious manner.  Our comprehensive approach includes team based care, education, and collaborative problem-solving that is driven by patient experience, provider input, and integrated data collection in the inpatient and outpatient settings.    

Quality and Safety plays an integral role among all facets within Internal Medicine.  We span the breadth of education, research, patient care, and leadership.  Both residents and fellows play in integral role in the data collection, planning, and intervention that drives successful quality and safety initiatives.  Their involvement ranges from participation at the department and health system committee level through the designing and implementing of specific interprofessional quality and safety projects.  Our direct research within Internal Medicine drives some quality initiatives, and our collection and analysis of data help support and influence research.   The main focus of our work is high quality patient care and satisfaction. We have a responsive approach that allows us to be agile and timely in adjusting course to support patient care delivery in an ever-changing health care environment.  Our quality and safety team strives to lead patient safety locally, across the UC campuses, and nationally. 

Our Internal Medicine Continuous Quality Improvement Committee is the backbone of our process.  We bring together excellent clinicians and researchers for each Division within Internal Medicine in order to set the course for quality and safety in the department, quality and safety forums, and health system committees.  We have active representation at all levels within the health system. As a committee, we determine the main priorities for both internal medicine and the health system value construct, leading to new initiatives that benefit our patients across the spectrum.  In addition, we participate in the annual UC Davis Quality Forum as well as national and international meetings in order to share our work and determine best practices. Finally, our committee provides significant networking resources and support for all Internal Medicine physicians wanting to improve patient care and outcomes. 

Our greatest asset is our community of faculty, fellows, residents, students, nurses, and ancillary staff - a group of truly exceptional individuals who demonstrate a sustained commitment to high quality patient care, exemplary professional standards, and unparalleled ethics.  Equipped with these values, we provide compassionate, high quality care to our patients.

 

Sincerely,
Christian Sandrock, M.D., M.P.H.
Vice Chair Quality and Safety – Department of Internal Medicine
cesandrock@ucdavis.edu